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Rackspace Technology, Along with University of California, Irvine, Scientific Systems, and Plan4Co Introduce New COVID-19 Forecasting Model

August 27, 2020

Rackspace Technology, Along with University of California, Irvine, Scientific Systems, and Plan4Co Introduce New COVID-19 Forecasting Model

SAN ANTONIO, TX – August 27, 2020 – Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced it has partnered with University of California, Irvine, Scientific Systems Company, Inc., and Plan4Co to work on a project that underscores the effectiveness of Amazon Forecast in creating COVID-19 forecasting models with greater accuracy.

Forecasting models have the potential to assess the disease trends, including the COVID-19 pandemic. If the forecasts are accurate, the models can help project future needs of hospitals, identify and detect cases, contribute to overall scenario planning, and shape public policy.

“This partnership constitutes the kind of collaborative enterprise necessary to advance our forecasting capabilities in a more fine-tuned and nuanced way that may well yield important actionable policy initiatives,” said David A. Snow, Ph.D., Distinguished Professor Emeritus of the UC Irvine School of Social Sciences. Dr. Snow has led team-based homelessness research throughout the U.S. and the world, including Paris, Sao Paulo, Tokyo, and Orange County, CA.

Leveraging the serverless data processing solution built on Amazon Web Services (AWS) by Onica, a Rackspace Technology company, the team – comprised of experts in medical, academic, data science and forecasting fields – demonstrated that hospitalizations and deaths can be more accurately forecasted by utilizing the Rackspace Technology solution compared to other commonly used forecast models. The effort showed a significant improvement in the short-term accuracy of the forecasts by leveraging timeseries data ingested into a data lake built on AWS and pipelined into an advanced machine learning algorithm.

“We’re proud to play a role in helping humanity overcome the worst public health challenge we’ve seen in the modern era,” said Tolga Tarhan, CTO, Rackspace Technology. “We’re humbled that our data scientists were able to put our extensive AWS and AI/ML experience to work to predict future needs and strengthen planning efforts – both of which have never been more critical.”

The project is composed of two major innovations. The first innovation, known as COVID DSAFE, is intended to deliver improved data synthesis and advanced forecasting techniques. Powered by Amazon Forecast – a fully managed service that uses machine learning to deliver highly accurate forecasts – COVID DSAFE produces operational forecasts weekly at the state, county, and zip-code level.

The second innovation, known as COVID PrivyTRAC, is a contact tracing system that runs on AWS.  This system provides for COVID contact tracing with advanced privacy and security features, addressing common privacy concerns via advanced statistical spatio-temporal models.

About Rackspace Technology

Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

About Rackspace Technology

Rackspace Technology® (NASDAQ: RXT) is the operator of the full enterprise AI stack from governed private cloud to AI inference and agents in production. With an Outcomes-as-a-Service model built on secure infrastructure, data foundations, and forward-deployed engineering, Rackspace delivers business results for regulated and mission-critical industries where governance, sovereignty, and uptime are non-negotiable. Learn more at www.rackspace.com.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally relate to future events and can be identified by terminology such as “believe,” “may,” “will,” “potentially,” “estimate,” “continues,” “anticipate,” “intend,” “could,” “would,” “project,” “plan,” “expect,” “is putting,” “designed to,” or the negative of such terms or other similar expressions, although not all forward-looking statements contain these words.

 These statements include, but are not limited to, Rackspace Technology’s relationship with NVIDIA and the NVIDIA Cloud Partner Program, its Enterprise AI Cloud strategy, the anticipated capabilities, benefits and timing of its Institutional Sovereign Pod architecture, Rackspace’s outlook on the AI industry and its ability to deliver, operate, and scale AI infrastructure and solutions for regulated, institutional and sovereign enterprises. Forward-looking statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially, including, without limitation: Rackspace's ability to realize the anticipated benefits of its relationship with NVIDIA and the NCP program; the availability, cost, and timing of deployment of NVIDIA and other third-party technology; Rackspace's ability to develop, market, and scale the Institutional Sovereign Pod and related offerings on the anticipated timeline or at all; market acceptance of and demand for sovereign and governed AI infrastructure solutions; competition in the AI infrastructure and cloud services markets; capital expenditure requirements associated with AI infrastructure buildout; availability of financing for the AI infrastructure buildout on terms acceptable to Rackspace; Rackspace’s reliance on a limited number of technology partners, including NVIDIA; cybersecurity, data privacy, and regulatory compliance risks associated with serving regulated and sovereign customers; general economic and industry conditions; and other risks and uncertainties described in Rackspace's filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Rackspace undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law.