Opens in a new tab

Rackspace Technology and HiMed Improve Patient Care with Cloud-Based Record Keeping

February 11, 2021

Rackspace Technology and HiMed Improve Patient Care with Cloud-Based Record Keeping

Rackspace Technology and HiMed Improve Patient Care with Cloud-Based Record Keeping

SAN ANTONIO – February 11, 2021 – Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced the results and solution details of its successful collaboration with HiMed Solutions to implement cloud-based record keeping for patients.

The medical records system allows doctors and healthcare workers in Colombia to make better decisions with quick, reliable and secure access to patient records, all in accordance with strict compliance mandates.

HiMed Solutions provides an easy-to-use, secure and agile online medical records system that reduces administrative work for doctors and administrators, allowing them to dedicate more time to caring for their patients.

Over the course of just 30 hours, Rackspace Technology migrated HiMed to a more performant, secure and agile managed VMware-based private cloud infrastructure that serves the needs of healthcare providers while preparing HiMed for future growth. HiMed also received recommendations and expertise from Rackspace Technology when it came to addressing its needs related to data protection, compliance mandates, access controls, application management and security best practices.

HiMed’s new platform increased uptime and has led to faster response times and fewer calls to a support desk. Improved infrastructure monitoring also allows HiMed to evaluate resource consumption, gain access and vulnerability analytics, and maintain awareness of infrastructure cost control, all of which help the organization make better decisions in real time and keep pace with changing demands. Today, HiMed engineers are freed from back-end work, and are instead focused on further improving patient care through its solutions. The HiMed solution that Rackspace Technology put in place is also protected by Rackspace Managed Security helping to ensure the security and privacy of patient data.

“Rackspace Technology has been a great business ally for our company. They not only provided a comprehensive solution for our needs, but also made us feel like they had our best interests at heart,” said Jorge Iván Ramirez, Technology Advisor, HiMed Solutions SAS. “Calling the support lines really feels like talking with your best friend, someone who not only understands you, but who also wants to help you.”

“HiMed has significantly transformed the way doctors work and care for patients,” Jeff DeVerter, CTO Solutions at Rackspace Technology. “In order to take their platform to the next level and expand on its success, it was critical that HiMed on-premises data infrastructure migrate to the Rackspace managed VMware-based private cloud. We’re proud to provide the company with a secure, robust, fast and easy-to-implement private cloud infrastructure architecture that maintains industry-required compliance.”

About Rackspace Technology

Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

About Rackspace Technology

Rackspace Technology® (NASDAQ: RXT) is the operator of the full enterprise AI stack from governed private cloud to AI inference and agents in production. With an Outcomes-as-a-Service model built on secure infrastructure, data foundations, and forward-deployed engineering, Rackspace delivers business results for regulated and mission-critical industries where governance, sovereignty, and uptime are non-negotiable. Learn more at www.rackspace.com.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally relate to future events and can be identified by terminology such as “believe,” “may,” “will,” “potentially,” “estimate,” “continues,” “anticipate,” “intend,” “could,” “would,” “project,” “plan,” “expect,” “is putting,” “designed to,” or the negative of such terms or other similar expressions, although not all forward-looking statements contain these words.

 These statements include, but are not limited to, Rackspace Technology’s relationship with NVIDIA and the NVIDIA Cloud Partner Program, its Enterprise AI Cloud strategy, the anticipated capabilities, benefits and timing of its Institutional Sovereign Pod architecture, Rackspace’s outlook on the AI industry and its ability to deliver, operate, and scale AI infrastructure and solutions for regulated, institutional and sovereign enterprises. Forward-looking statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially, including, without limitation: Rackspace's ability to realize the anticipated benefits of its relationship with NVIDIA and the NCP program; the availability, cost, and timing of deployment of NVIDIA and other third-party technology; Rackspace's ability to develop, market, and scale the Institutional Sovereign Pod and related offerings on the anticipated timeline or at all; market acceptance of and demand for sovereign and governed AI infrastructure solutions; competition in the AI infrastructure and cloud services markets; capital expenditure requirements associated with AI infrastructure buildout; availability of financing for the AI infrastructure buildout on terms acceptable to Rackspace; Rackspace’s reliance on a limited number of technology partners, including NVIDIA; cybersecurity, data privacy, and regulatory compliance risks associated with serving regulated and sovereign customers; general economic and industry conditions; and other risks and uncertainties described in Rackspace's filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Rackspace undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law.