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Connexion Telematics Partners with Rackspace Technology to Improve Customer Journeys

April 17, 2023

Connexion Telematics Partners with Rackspace Technology to Improve Customer Journeys

Connexion Telematics Partners with Rackspace Technology to Improve Customer Journeys

Sydney, Australia – April 18, 2023 – Rackspace Technology® (NASDAQ: RXT), the leading end-to-end multicloud technology solutions company, today announced the results of its successful partnership with Connexion Telematics (ASX: CXZ) (“Connexion”), a world-class developer of enterprise Software as a Service solution for the global automotive industry.

Through the partnership, Rackspace Technology combined its expertise with the world’s leading technologies to provide critical support to Connexion’s software development team to not only improve its observability pipeline but also its CICD pipeline. This enabled Connexion to deploy its infrastructure’s code into its production environment without manual intervention.

Headquartered in Melbourne, Australia, Connexion is known for its OnTRAC and Connexion platforms. OnTRAC is used by General Motors to manage the largest Courtesy Transportation Program in the US, and the Connexion Platform is designed with OEM-agnostic functionality. Their delivery model focuses on the ongoing KPI monitoring of the initiatives taken to realise an organisation’s strategic goals.

With the extremely tight employment market for cloud technology architects and engineers, Connexion had difficulty replacing some critical roles in their technical team and spent considerable time searching the market to hire these roles in-house. After struggling to find those resources Connexion reached out to their AWS team for help on how to address this issue.

“We have a strong strategic position from which to build our industry-leading B2B software platform with one in five dealerships in the US already using our software and have ambitious plans to grow our active user base. However, we could not find the critical technical talent to innovate at pace, allowing us to scale our proprietary SaaS solutions,” said Tasso Koutsovasilis, COO of Connexion Telematics.

“Rackspace Technology’s pod of experts came on board and became an extension of our team, deploying our infrastructure’s code into our production environment without manual intervention. Rackspace Technology is not only helping us meet our technical goals, in a timely manner, but they are also easy to work with. It’s a true collaboration,” added Koutsovasilis.

“We performed a gap analysis and geared these recommendations towards maintaining Connexion’s growth path and continuing to maintain best practices,” said Martin Dubé, Vice President, Cloud Asia Pacific & Japan at Rackspace Technology.

“The challenge was that they did not have observability of their workflow from a logging and monitoring POV, so by using AWS X-ray we were able to introduce some more fine-grained logging and monitoring into their application. With regards to their CICD pipeline, we used bit-bucket to integrate their code so they can deploy their AWS infrastructure using Terraform. Together with Rackspace Technology as an extension of the Connexion technical team, they were able to improve their application and improve their customers’ user journey.”

Since partnering, the Connexion technical team now has the freedom and confidence, with a pod of experts stepping into critical roles in their IT team, to work through project backlog, streamline development processes, and create more automation. Ultimately, maintaining and scaling its growth trajectory.

About Connexion Telematics Ltd

Connexion Telematics Ltd is a developer and owner of Software as a Service (SaaS) solutions for the global Automotive industry, notably its OnTRAC and Connexion platforms. OnTRAC is used by General Motors (GM) to manage the largest Courtesy Transportation Program (CTP) in the US, and the Connexion Platform is designed with OEM-agnostic functionality.

About Rackspace Technology

Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernise applications, build new products and adopt innovative technologies.

Media Contact

Natalie Silva

publicrelations@rackspace.com

About Rackspace Technology

Rackspace Technology® (NASDAQ: RXT) is the operator of the full enterprise AI stack from governed private cloud to AI inference and agents in production. With an Outcomes-as-a-Service model built on secure infrastructure, data foundations, and forward-deployed engineering, Rackspace delivers business results for regulated and mission-critical industries where governance, sovereignty, and uptime are non-negotiable. Learn more at www.rackspace.com.

Forward-Looking Statements

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 These statements include, but are not limited to, Rackspace Technology’s relationship with NVIDIA and the NVIDIA Cloud Partner Program, its Enterprise AI Cloud strategy, the anticipated capabilities, benefits and timing of its Institutional Sovereign Pod architecture, Rackspace’s outlook on the AI industry and its ability to deliver, operate, and scale AI infrastructure and solutions for regulated, institutional and sovereign enterprises. Forward-looking statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially, including, without limitation: Rackspace's ability to realize the anticipated benefits of its relationship with NVIDIA and the NCP program; the availability, cost, and timing of deployment of NVIDIA and other third-party technology; Rackspace's ability to develop, market, and scale the Institutional Sovereign Pod and related offerings on the anticipated timeline or at all; market acceptance of and demand for sovereign and governed AI infrastructure solutions; competition in the AI infrastructure and cloud services markets; capital expenditure requirements associated with AI infrastructure buildout; availability of financing for the AI infrastructure buildout on terms acceptable to Rackspace; Rackspace’s reliance on a limited number of technology partners, including NVIDIA; cybersecurity, data privacy, and regulatory compliance risks associated with serving regulated and sovereign customers; general economic and industry conditions; and other risks and uncertainties described in Rackspace's filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Rackspace undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law.