{"id":12338,"date":"2026-07-21T19:11:07","date_gmt":"2026-07-21T19:11:07","guid":{"rendered":"https:\/\/rax-stg-wp-aws.com\/case_study\/metro-bank\/"},"modified":"2026-07-22T20:02:05","modified_gmt":"2026-07-22T20:02:05","slug":"metro-bank","status":"publish","type":"case_study","link":"https:\/\/rax-prod-wp-aws.com\/en-gb\/case_study\/metro-bank\/","title":{"rendered":"Metro Bank"},"content":{"rendered":"

Metro Bank<\/a> is a UK-based retail and commercial bank known for its focus on customer experience and operational accessibility. With a growing footprint of stores and digital services, the bank supports a wide range of financial products, from personal banking to business services.<\/p>\n

As a long-standing Rackspace Technology customer, Metro Bank has continuously evolved its infrastructure to meet rising performance expectations, regulatory requirements and customer demand. Its environment supports critical banking operations, including transaction processing, mobile applications and end-of-day financial reconciliation.<\/p>\n","protected":false},"excerpt":{"rendered":"

Metro Bank is a UK-based retail and commercial bank known for its focus on customer experience and operational accessibility. With a growing footprint of stores and digital services, the bank supports a wide range of financial products, from personal banking to business services. As a long-standing Rackspace Technology customer, Metro Bank has continuously evolved its […]<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"content-type":"","seo_title":"Metro Bank | Rackspace Private Cloud Broadcom VCF","seo_description":"Metro Bank modernized its private cloud with Rackspace, migrating 1,200+ workloads 12% faster than planned while improving performance and operational resilience.","banner_text":"This UK bank migrated more than 1,200 workloads to a modern private cloud environment, accelerating transaction response times and easing pressure on critical operations.","banner_image":"\/wp-content\/uploads\/2026\/case_study_images\/metro-bank\/Page-Banner.jpg","banner_cta_link":"","header":"Metro Bank Simplifies Infrastructure Modernization with Rackspace Private Cloud Powered by Broadcom\u2019s VCF","customer_overview":"Customer","challenge":"Modernize legacy infrastructure under tight timelines while avoiding the cost, risk and complexity of public cloud migration","outcome":"Completed migration 12% faster than planned, improving transaction speeds and reducing operational strain across critical banking systems","mian_quote":"

\u201cRackspace has done a superb job with the SDDC migration, with excellent project governance, hitting milestones on time and with minimal disruption to business as usual.\u201d<\/p>\r\n","mian_quote_attribution_name":"Ian Kerwin","mian_quote_attribution_title":"Head of IT & Cloud Operations","mian_quote_attribution_company":"Metro Bank","second_quote":"

\u201cWorking with Rackspace on this project was a true partnership. They worked alongside us to co-develop ideas and share their deep expertise, supporting our objectives and deadlines.\u201d<\/em><\/p>\r\n","second_quote_attribution_name":"Bhawesh Mandalia","second_quote_attribution_title":"Director of Cloud and Service Delivery","second_quote_attribution_company":"Metro Bank","second_quote_attribution_image":"\/wp-content\/uploads\/2026\/case_study_images\/metro-bank\/Quote-Background-1.jpg","tertiary_quote":"

Metro Bank migrated more than 1,200 workloads 12% faster than planned with no disruption to customer operations.<\/p>\r\n","tertiary_quote_attribution_name":"","tertiary_quote_attribution_title":"","tertiary_quote_attribution_company":"","tertiary_quote_image":"\/wp-content\/uploads\/2026\/case_study_images\/metro-bank\/Quote-Background-2.jpg","text_river_1_headline":"Situation","text_river_1_text":"

Metro Bank was reviewing options for its technology infrastructure. Rackspace were chosen as the preferred partner to deliver the project.<\/p>\r\n\r\n

Metro Bank was looking to modernize parts of its technology infrastructure and had strict deadlines for the job. After looking into several options, Rackspace was chosen as the preferred partner to deliver the project.<\/p>\r\n\r\n

Metro Bank needed a solution that could deliver cloud-like agility without introducing unnecessary risk. It also required a partner that could execute a large-scale transformation within a tight timeline, without disrupting day-to-day banking operations.<\/p>\r\n\r\n

Behind the scenes, the scale was significant. The environment included more than 1,200 virtual machines, multiple data platforms and interdependent systems that could not tolerate downtime.<\/p>\r\n","text_river_1_image":"\/wp-content\/uploads\/2026\/case_study_images\/metro-bank\/Text-Image-1.jpg","text_river_1_video":"","text_river_2_headline":"Solution","text_river_2_text":"

Rackspace Technology designed and delivered a modern software-defined data center (SDDC) environment that gave Metro Bank the benefits of cloud \u2014 automation, self-service and scalability \u2014 within a controlled private cloud model.<\/p>\r\n\r\n

The engagement combined Rackspace Private Cloud Solution powered by Broadcom's VMware Cloud Foundation with Professional Services and Managed Services, delivered as an outcomes-based project within a broader multiyear agreement. This simplified commercial complexity while aligning delivery to clear business results.<\/p>\r\n\r\n

To meet the aggressive timeline, Rackspace procured and prepared the new infrastructure ahead of contract finalization. That early investment enabled immediate project kickoff and removed delays tied to hardware readiness.<\/p>\r\n\r\n

Rackspace migrated more than 1,200 virtual machines across approximately 90 structured migration events. The migration was phased to reduce risk, maintain service continuity and keep critical banking systems fully operational throughout. Rackspace worked closely with Metro Bank teams at each stage, combining technical expertise with disciplined governance and coordination.<\/p>\r\n","text_river_2_image":"\/wp-content\/uploads\/2026\/case_study_images\/metro-bank\/Text-Image-3.jpg","text_river_2_video":"","text_river_3_headline":"Outcome","text_river_3_text":"

The SDDC transformation delivered measurable improvements across Metro Bank\u2019s operations while maintaining uninterrupted service for customers.<\/p>\r\n\r\n

The migration completed 12% ahead of schedule, whilst delivering measurable performance and operational improvements, including:<\/p>\r\n\r\n