{"id":12368,"date":"2025-03-24T22:08:27","date_gmt":"2025-03-24T22:08:27","guid":{"rendered":"https:\/\/rax-stg-wp-aws.com\/case_study\/pizza-nova\/"},"modified":"2025-10-27T15:37:07","modified_gmt":"2025-10-27T15:37:07","slug":"pizza-nova","status":"publish","type":"case_study","link":"https:\/\/rax-prod-wp-aws.com\/en-gb\/case_study\/pizza-nova\/","title":{"rendered":"Pizza Nova"},"content":{"rendered":"

Since 1963, Pizza Nova<\/a> has been serving authentic Italian cuisine with the same care it brings to its own family\u2019s table. The first restaurant opened in Scarborough, Ontario, and today, the family-owned business has grown to over 150 locations across Canada. Known for its premium ingredients and traditional recipes, Pizza Nova serves more than five million pizzas annually, along with a diverse menu that includes panzerottis, Italian sandwiches, lasagna, salads and chicken wings.<\/p>\n

President Domenic Primucci carries forward the legacy that his father and uncles started when they opened the original Pizza Nova. Under the Primucci family’s leadership, the company has helped hundreds of franchise owners build their own Pizza Nova locations \u2014 all united by a simple commitment: delivering high-quality Italian food made with the freshest ingredients.<\/p>\n","protected":false},"excerpt":{"rendered":"

Since 1963, Pizza Nova has been serving authentic Italian cuisine with the same care it brings to its own family\u2019s table. The first restaurant opened in Scarborough, Ontario, and today, the family-owned business has grown to over 150 locations across Canada. Known for its premium ingredients and traditional recipes, Pizza Nova serves more than five […]<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"content-type":"","seo_title":"Pizza Nova | Rackspace Technology","seo_description":"Pizza Nova modernized its IT and moved to the cloud with Rackspace and AWS, streamlining operations, reducing disruptions, and enabling business growth.","banner_text":"By upgrading its legacy infrastructure and moving to the cloud, Pizza Nova streamlined its operations, minimized disruptions and unlocked new opportunities for growth.","banner_image":"\/wp-content\/uploads\/2026\/case_study_images\/pizza-nova\/PN-Page-Banner-Option.jpg","banner_cta_link":"","header":"Pizza Nova goes cloud native and changes the way its business can grow","customer_overview":"Customer","challenge":"To remain competitive and expand, Pizza Nova needed to modernize its IT infrastructure. Its existing technologies limited its operational efficiency and hindered its ability to evolve its customers\u2019 experience.","outcome":"Through a phased migration strategy, Pizza Nova successfully modernized its IT foundation, ensuring business continuity while preparing for expansion across Canada.","mian_quote":"

\u201cWe needed more advanced technologies, and we knew we couldn\u2019t do it alone. We needed support from the right partners; partners who have the people and a culture that matches our family-run business.\u201d<\/p>\r\n","mian_quote_attribution_name":"David Lameiras","mian_quote_attribution_title":"Director of Technology","mian_quote_attribution_company":"Pizza Nova","second_quote":"

\u201cOur business must be agile and able to adapt quickly. That requires the right infrastructure. AWS provides the foundation, and Rackspace brings the expertise. Together, they position us to lead in our industry.\u201d<\/p>\r\n","second_quote_attribution_name":"David Lameiras","second_quote_attribution_title":"Director of Technology","second_quote_attribution_company":"Pizza Nova","second_quote_attribution_image":"\/wp-content\/uploads\/2026\/case_study_images\/pizza-nova\/Quote-River-Background-b.jpg","tertiary_quote":"","tertiary_quote_attribution_name":"","tertiary_quote_attribution_title":"","tertiary_quote_attribution_company":"","tertiary_quote_image":"","text_river_1_headline":"Situation","text_river_1_text":"

Pizza Nova faced three critical technology challenges that were limiting its ability to scale and innovate, according to David Lameiras, Director of Technology at Pizza Nova. The company wanted to expand but needed a modernized IT infrastructure to support its plans.<\/p>\r\n\r\n

The first challenge was its legacy MySQL database infrastructure, which was running on an older version that lacked compatibility with modern AWS services, as a result, a direct migration was not feasible. It required a phased database upgrade and re-platforming strategy before cloud adoption could proceed.<\/p>\r\n\r\n

The second challenge was ensuring uninterrupted connectivity between its 150 stores and the corporate database once the migration was completed. Maintaining seamless connectivity required rearchitecting Pizza Nova\u2019s software-defined wide area network (SD-WAN) to accommodate its evolving technology stack.<\/p>\r\n\r\n

\u201cOur database is our single source of truth,\u201d said Lameiras. \u201cIt contains everything from our recipes to inventory to customer records. At hundreds of gigabytes, it\u2019s huge \u2014 and it\u2019s essential to everything we do. Without continuous access, our stores would not be able to operate efficiently.\u201d<\/p>\r\n\r\n

The third challenge was minimizing downtime during migration. Unlike a traditional nine-to-five business, Pizza Nova\u2019s restaurants operate throughout the day, evenings and weekends. Any disruption to operations could result in a significant revenue loss. This meant that a precise scheduling and execution plan for the migration activities was essential.<\/p>\r\n\r\n

 <\/p>\r\n","text_river_1_image":"\/wp-content\/uploads\/2026\/case_study_images\/pizza-nova\/Text-Image-a.jpg","text_river_1_video":"","text_river_2_headline":"Solution","text_river_2_text":"

Pizza Nova needed a cloud partner that could support both its migration and ongoing operations. With a lean IT team, it sought a provider that could deliver the technical expertise, managed services and operational support required to modernize its infrastructure without disrupting business operations.<\/p>\r\n\r\n

Given its existing relationship with Rackspace Technology\u00ae, the company recognized that Rackspace could provide the depth of experience and hands-on support necessary for a successful transition.<\/p>\r\n\r\n

\u201cWe wanted a technology partner who we felt would not only manage our cloud migration effectively but also provide long-term operational support,\u201d said Lameiras. \u201cRackspace was the ideal choice.\u201d<\/p>\r\n\r\n

After selecting Rackspace, Pizza Nova evaluated its cloud platform options and ultimately chose AWS. \u201cMoving to the cloud was an obvious decision,\u201d Lameiras explained. \u201cIt gave us more technology options, better scalability and greater integration with other systems.\u201d<\/p>\r\n\r\n

AWS also provided financial support through its Migration Acceleration Program (MAP), which helped streamline the transition. \u201cAt the end of the day, AWS had the best offering for what we needed,\u201d noted Lameiras. \u201cThe MAP funding was a significant advantage for us.\u201d<\/p>\r\n\r\n

With the strategy in place, Rackspace began addressing Pizza Nova\u2019s key technology challenges, including:<\/p>\r\n\r\n