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Rackspace Technology Named a Leader in Multicloud Managed Services Providers by Independent Research Firm

December 3, 2020

Rackspace Technology Named a Leader in Multicloud Managed Services Providers by Independent Research Firm

Rackspace Technology Named a Leader in Multicloud Managed Services Providers by Independent Research Firm

Received 4 highest possible criteria scores within the current offering category and 4 in the strategy category criteria

SAN ANTONIO, December 3, 2020 – Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced that they were named a leader in the Forrester Research, Inc. December 2020 report, The Forrester Wave™: Multicloud Managed Services Providers, Q4 2020. The report evaluated 11 vendors based on 24 criteria across three categories: current offering, strategy, and market presence.

According to the report, “Rackspace Technology was one of the pioneers of managed public cloud after changing its strategy from attempting to compete head-on with the hyperscalers to pairing with and enhancing them.” In addition to receiving the highest score in the strategy category, Rackspace Technology also received the highest scores possible for the criteria of EXECution roadmap and innovation roadmap and was among those vendors that scored highest in the customer experience criterion. In total, Rackspace Technology received a 5 out of a possible 5 in 8 criteria.

“After going all-in on multicloud this year, we are very heartened to be recognized by Forrester as a Leader in this inaugural report,” said Kevin Jones, CEO of Rackspace Technology. “We believe the creation of this market evaluation and our position in it is indicative of the growing importance of multicloud solutions to enterprises. We are fully committed to growing this role in years to come.”

“From its roots in infrastructure services, the company has moved decisively down the path of expanding advisory, build/migrate, and cloud-native development services,” states the report, authored by Bill Martorelli, Principal Analyst, Forrester. The report also notes, “Customer references praised Rackspace Technology’s cultural affinity and its uncanny knack to expand its capabilities in line with customers’ evolving needs.”

The report goes on to note, “[Rackspace Technology is] again setting the pace with its Rackspace Service BlocksTM methodology, promising variability in service delivery and pricing as compared to traditional steady-state service delivery.” Additionally, it states, “Rackspace Technology is a good fit for midsize and large enterprise customers seeking cloud expertise from a cloud specialist that’s particularly well versed in cloud-first technologies.” 

“Rackspace Technology offers multicloud solutions, strategy and customer experience that provides customers with the infrastructure they need to navigate unexpected challenges and not only survive, but thrive,” said Tolga Tarhan, CTO at Rackspace Technology. “Now more than ever, our priority is supporting organizations wherever they are in their multifaceted cloud journey.”

The report is available for download at https://www.rackspace.com/about/forrester-wave compliments of Rackspace Technology.

About Rackspace Technology

Rackspace Technology is a leading end-to-end multicloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products and adopt innovative technologies.

About Rackspace Technology

Rackspace Technology® (NASDAQ: RXT) is the operator of the full enterprise AI stack from governed private cloud to AI inference and agents in production. With an Outcomes-as-a-Service model built on secure infrastructure, data foundations, and forward-deployed engineering, Rackspace delivers business results for regulated and mission-critical industries where governance, sovereignty, and uptime are non-negotiable. Learn more at www.rackspace.com.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally relate to future events and can be identified by terminology such as “believe,” “may,” “will,” “potentially,” “estimate,” “continues,” “anticipate,” “intend,” “could,” “would,” “project,” “plan,” “expect,” “is putting,” “designed to,” or the negative of such terms or other similar expressions, although not all forward-looking statements contain these words.

 These statements include, but are not limited to, Rackspace Technology’s relationship with NVIDIA and the NVIDIA Cloud Partner Program, its Enterprise AI Cloud strategy, the anticipated capabilities, benefits and timing of its Institutional Sovereign Pod architecture, Rackspace’s outlook on the AI industry and its ability to deliver, operate, and scale AI infrastructure and solutions for regulated, institutional and sovereign enterprises. Forward-looking statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially, including, without limitation: Rackspace's ability to realize the anticipated benefits of its relationship with NVIDIA and the NCP program; the availability, cost, and timing of deployment of NVIDIA and other third-party technology; Rackspace's ability to develop, market, and scale the Institutional Sovereign Pod and related offerings on the anticipated timeline or at all; market acceptance of and demand for sovereign and governed AI infrastructure solutions; competition in the AI infrastructure and cloud services markets; capital expenditure requirements associated with AI infrastructure buildout; availability of financing for the AI infrastructure buildout on terms acceptable to Rackspace; Rackspace’s reliance on a limited number of technology partners, including NVIDIA; cybersecurity, data privacy, and regulatory compliance risks associated with serving regulated and sovereign customers; general economic and industry conditions; and other risks and uncertainties described in Rackspace's filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Rackspace undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law.