Security and Resilience
Detect threats sooner. Recover with confidence.
Rackspace integrates 24x7x365 security operations and cyber recovery across the environments we operate, helping you detect and respond to threats, protect critical systems and data and establish tested paths to recovery.
Security protects your business. Resilience keeps it running.
Cyberattacks can disrupt identity systems, applications and data, including the systems organizations rely on to restore operations. Strong security operations detect and contain threats while maintaining a trusted path to recover critical services. Recovery readiness comes from testing that path, validating recovery points and exercising procedures before an incident occurs. AI expands the attack surface as agents, models and sensitive data introduce new identities and access patterns to secure.
0%
of organizations experienced a cyberattack in the past year
0%
of ransomware attacks attempt to compromise backup repositories
0%
of organizations cannot recover all their data after paying a ransom
Source: Rubrik Zero Labs, State of Data Security Report
What we run
Security operations from detection through recovery
Rackspace has operated private cloud from early managed hosting environments through today’s VMware Cloud Foundation platforms, supporting some of the world’s most regulated organizations along the way. Multi-tenant or dedicated, in our data centers or yours, sovereign where required and connected to public cloud as needed, each model brings the infrastructure and operating expertise together under one operating model.
Detect and respond
24x7x365 security operations
Certified analysts monitor endpoints, cloud, identity and on-premises environments to detect and investigate threats. Proactive threat hunting, AI-assisted triage and automated response help contain incidents and accelerate response.
Recover
Cyber resilience and recovery
Protect identity systems, critical data and production workloads with immutable backups and validated recovery points. Isolated recovery environments provide a controlled path to restore operations from trusted data after an incident.
Govern
Security strategy, posture and compliance
Align security architecture, zero trust, posture management and compliance requirements with your operating environment, supported by controls and evidence that help demonstrate how security policies are applied.
Security + Operations
Security backed by the teams that run your environment
Most security providers focus on threats and alerts. Rackspace brings the operational knowledge of the environments we manage, connecting security with the infrastructure, applications and workloads behind them.
That understanding helps us detect threats in context, respond with greater precision and prioritize recovery around the systems your business depends on. From everyday protection to critical recovery, security and operations work together under one accountable team.
Resilience has always been essential to our solution. We have relied enormously on the support of and collaboration with Rackspace Technology — we never viewed it as an outsourced vendor relationship, we are all working together.
Idan Mashaal
Director of Cybersecurity at Plus500
Governed Automation
Extend security controls to AI workloads
As organizations put AI to work, models and agents are gaining access to sensitive data, applications and business processes. That access introduces new identities, permissions and attack paths alongside familiar security risks. Rackspace extends identity, access, data protection and recovery controls to AI workloads while addressing risks specific to models and agents.
Governed foundation
Keep sensitive data and AI workloads on infrastructure with appropriate residency, encryption and access controls.
Identity and access for agents
Apply scoped identities, permissions and approval controls to govern what agents can access and the actions they can take.
Controls for AI-specific threats
Address risks such as prompt injection, anomalous agent behavior and manipulation of training and retrieval data.
Resilience for AI systems
Extend protection and recovery planning to models, vector stores, agent memory and the applications and data they rely on.
Rackspace security operations also use AI-assisted detection and response to support analyst triage and incident response.
Security and resilience operations at scale
0+
Security Engineers
of 24x7x365 operations
0K+
Customers
in 120 countries
0K+
Certifications
across our engineers
+0
Years
securing complex environments
Industries
Trusted expertise for industries where the stakes are the highest
Healthcare
Epic and clinical platforms kept available, patient data protected, and a governed foundation ready to move AI from pilot to the point of care.
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Financial services
Core banking and payments modernized with proven recovery, data control and the audit evidence regulators expect, so AI can follow safely.
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Public sector
Sovereign, accredited cloud for citizen services, run by cleared teams, with the control to modernize today and adopt AI when you’re ready.
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Complementary services
Integrate security and resiliency across operations, AI and governance
Connect security and recovery with the infrastructure, AI workloads and risk requirements Rackspace helps you manage.
Infrastructure and application managed services
Integrate security, response and recovery with Rackspace-operated infrastructure and applications.
Learn More
Governed AI Private Cloud
Protect regulated data and AI workloads with private infrastructure designed around governance, security and control.
Learn More
Advisory Services
Align security strategy, AI governance and risk management with your technology and operational requirements.
Learn More
Strengthen your security and recovery readiness
Talk to a Rackspace security expert about strengthening security operations and cyber recovery across your environment, or start with a free cloud security scan.
FAQ
Frequently asked questions
What does Rackspace Security and Resiliency include?
Rackspace Security and Resiliency brings together 24x7x365 security operations from the Rackspace Cyber Defense Center, cyber resilience and recovery services powered by Rubrik and security strategy, posture and compliance services across the environments Rackspace operates.
What is Rackspace Managed XDR?
Rackspace Managed Extended Detection and Response is a 24x7x365 service built on Microsoft Sentinel. It integrates more than 300 security technologies and log sources, uses AI-assisted detections mapped to the MITRE ATT&CK framework and supports proactive threat hunting and automated response through the Rackspace Cyber Defense Center.
How does Rackspace help recover from ransomware?
Rackspace provides managed cyber recovery services powered by Rubrik to protect and recover identity systems, collaboration data and cloud workloads. Capabilities include immutable backups, validated recovery points and isolated recovery environments designed to support restoration from trusted data after an incident.
What is an isolated recovery environment?
An isolated recovery environment is a segregated environment that remains offline during normal operations and can be activated after an incident. Critical workloads can be restored there from trusted recovery points while production and disaster recovery environments are investigated. Rackspace Cyber Recovery Cloud provides this capability as a fully managed service.
How does Rackspace secure AI workloads?
Rackspace applies identity, access, data protection and recovery controls to AI workloads and the environments they run in. Additional controls can address agent permissions, approval requirements and risks specific to models and agents, while Rackspace security operations use AI-assisted detection and response.
Which environments does Rackspace secure?
Rackspace provides security operations across public cloud, Rackspace Private Cloud and customer on-premises and data center environments, individually or as part of a hybrid environment.
Does Rackspace provide security for regulated industries?
Yes. Rackspace provides security and recovery services for healthcare, financial services and public sector environments, supporting requirements including HIPAA, FCA and PRA expectations, operational resilience and UK sovereign controls.