Customer name achives measurable significant outcome with Rackspace's solutions and expertise
Customer is a [industry]-based organization focused on delivering [core products or services] to [target customers or markets]. With a growing presence across [locations, channels, or markets], Customer supports a broad range of business operations and customer needs.
As a Rackspace Technology customer, Customer continues to evolve its technology infrastructure to meet increasing performance expectations, industry requirements, and business demands. Its environment supports critical operations, including [key applications, workloads, or business processes].
Customer
Challenge
Industry
Outcome
Situation
As the customer expanded, it needed its infrastructure to keep pace. The company ran databases on dedicated hardware and application workloads in virtualized environments. This hybrid environment delivered strong performance but introduced additional operational complexity.
Updating infrastructure, managing hardware lifecycle changes, and applying software upgrades required planned downtime, disrupting customer operations. These maintenance windows occurred multiple times per year, creating challenges for customers running 24x7x365 environments.
Updating infrastructure, managing hardware lifecycle changes, and applying software upgrades required planned downtime, disrupting customer operations. These maintenance windows occurred multiple times per year, creating challenges for customers running 24x7x365 environments.
To support continued growth, the customer needed to modernize its infrastructure, reduce downtime and maintenance complexity, and preserve performance, control and cost efficiency.
Solution
Rackspace Technology designed and delivered a modern software-defined data center (SDDC) environment that provided the customer with the benefits of cloud — automation, self-service and scalability — within a controlled private cloud model.
The engagement combined Rackspace Private Cloud Solution powered by Broadcom’s VMware Cloud Foundation with Professional Services and Managed Services, delivered as an outcomes-based project within a broader multiyear agreement. This simplified commercial complexity while aligning delivery with clear business objectives.
To meet an aggressive timeline, Rackspace procured and prepared the new infrastructure ahead of contract finalization. This proactive approach enabled an immediate project kickoff and eliminated delays associated with hardware readiness.
Rackspace migrated more than 1,200 virtual machines across approximately 90 structured migration events. The phased approach minimized risk, maintained service continuity and kept mission-critical systems operational throughout the transition. Rackspace worked closely with the customer’s teams at every stage, combining technical expertise with disciplined governance and coordination.
The excellent collaboration throughout the project and our ongoing partnership with Rackspace have reinforced our confidence in selecting the right technology provider.
- Customer Name
Position, Company
Outcome
Today, the customer operates a highly available, secure server and SAP ECC environment on Google Cloud, supported by an ongoing managed services partnership with Rackspace Technology.
The customer’s transition to Google Cloud — spanning development, QA, production and reporting environments — was completed within an accelerated timeframe. The migration’s success was driven by cross-functional collaboration, technical expertise and disciplined project management.
The SAP platform, which supports critical business operations including logistics, warehouse management and labeling, experienced zero business interruptions throughout the transition. Technical challenges encountered during the migration were addressed quickly and efficiently, avoiding delays and minimizing operational risk.
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