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Healthcare

Modernize healthcare technology without disrupting care.

Keep clinical systems available, patient data protected and infrastructure ready for what comes next. Rackspace helps modernize Epic, resilience, data and AI without disrupting care.
Two clinicians reviewing a screen
Clinician operating an MRI scanner

Healthcare's next era of innovation needs a stronger foundation.

Enterprise healthcare organizations face growing pressure to modernize clinical platforms, strengthen cyber resilience and bring AI into production. Yet readiness is lagging. Rackspace Technology's 2026 research found that only 15% qualify as Cloud Leaders, while just 10% report fully integrated AI adoption. For large health systems managing complex clinical environments, legacy infrastructure and workforce constraints make closing that gap difficult, especially when modernization cannot compromise patient data, critical systems or continuity of care.

Infrastructure economics are changing

Legacy platforms, virtualization licensing and aging data centers are forcing decisions many teams have deferred. CIOs need a sustainable path to modernization and workload placement.

Clinical platforms drive broader change

EHR platforms are evolving quickly. New AI, automation and decision-support capabilities add infrastructure, integration and governance requirements that healthcare IT teams need to plan for and manage.

Proven resilience is mission-critical

Boards, insurers and regulators increasingly expect evidence that critical clinical services can recover after a cyber event, not simply that backups exist. Recovery planning and testing have become part of maintaining clinical continuity.

Research Report

From Cloud Adoption to Cloud Advantage in Healthcare

New research reveals how healthcare Cloud Leaders pull ahead in security, resilience and AI readiness. See the data behind cloud maturity and download the full report.

Get the Research Report

Healthcare solutions

Helping healthcare organizations modernize without compromising care

Rackspace brings deep healthcare expertise, experience operating mission-critical platforms like Epic, and end-to-end managed services to help health systems navigate that complexity. From infrastructure modernization to governed AI and advanced research, we build and operate the technology foundations that support innovation without disrupting care.

healthcare AI

Governed AI built for healthcare outcomes

Most healthcare organizations are investing in AI, yet only 10% report fully integrated AI adoption. The near-term opportunity is practical: reduce administrative burden, improve clinician efficiency and strengthen decision support by embedding AI in secure, governed workflows that can scale across clinical and operational environments.

Rackspace private cloud AI infrastructure gives healthcare organizations a secure, governed foundation for AI, helping protect sensitive data, support reliable performance and scale trusted workflows without compromising compliance, control or care continuity.

Explore Enterprise AI Cloud

Clinical documentation

AI-automated documentation checks and natural-language querying can reduce administrative burden and surface missing records in real time.

Revenue cycle automation

AI-driven claims processing, coding accuracy and denial management can reduce administrative overhead and accelerate reimbursement cycles.

Diagnostic imaging analysis

AI-assisted image review can support faster, more consistent analysis and improve throughput without compromising diagnostic accuracy.

Epic

Epic hosting built around clinical continuity

Rackspace Technology delivers fully managed Epic hosting on secure, dedicated private cloud infrastructure designed for the performance, availability and security demands of clinical care. From migration to ongoing operations, our Epic-certified specialists manage critical infrastructure, security and recovery, helping healthcare IT teams focus on supporting clinicians and improving patient care.
  • 99.999% availability SLA for critical Epic infrastructure and applications.
  • 200+ Epic Systems certifications supporting specialized expertise and ongoing operations.
  • End-to-end managed infrastructure, including migration, databases, operating systems and disaster recovery.
  • Healthcare-focused security and compliance, including HIPAA- and HITRUST-certified managed services and integrated data protection.

Compliance and trust

Healthcare expertise built around security, compliance and trust

Rackspace brings deep healthcare expertise, experience operating mission-critical platforms like Epic, and end-to-end managed services to help health systems navigate that complexity. From infrastructure modernization to governed AI and advanced research, we build and operate the technology foundations that support innovation without disrupting care.
HITRUST CSF
Certified
HIPAA
Ready
PCI DSS
Compliant
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Healthcare Organizations

served across clinical, cloud, security and infrastructure
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years

years of combined Epic EHR experience our specialists
0.999%

Epic Uptime

achieved on Rackspace private cloud

Rackspace and Seattle Children's worked together closely to ensure that an appropriate configuration was built that factored in elements such as cost, the actual design performance of the environment, as well as ensuring that the redundancy really met our needs

- Nigel Hartell

Chief Architect, Seattle Children's

customer success

99.999% uptime for Epic on Rackspace private cloud 

Seattle Children’s partnered with Rackspace Technology to modernize its Epic EMR infrastructure, completing the migration four weeks ahead of schedule with minimal disruption. The new environment delivers improved performance, reliability and a 99.999% uptime guarantee, helping clinicians maintain access to critical patient information. With predictable costs and infrastructure management handled by Rackspace, Seattle Children’s can focus more resources on patient care, research and future healthcare innovation.
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Plan your next healthcare technology priority

Whether your priority is Epic and clinical platforms, private and hybrid cloud, cyber resilience, data and AI or research IT, a Rackspace healthcare expert can help define the infrastructure and operations required to support it.

FAQ

Common questions in Healthcare infrastructure, AI and technology solutions 

Yes. Rackspace provides hosting and managed operations for Epic and adjacent clinical applications, including migration, infrastructure, availability, performance and ongoing operations. We design healthcare environments around clinical continuity, security and predictable operations so infrastructure can evolve while Epic and the applications clinicians depend on remain reliable.

We design and operate private, public and hybrid environments, with workload placement based on economics, performance, security, sovereignty and compliance requirements. Healthcare organizations can modernize infrastructure in controlled stages while keeping clinical systems aligned with availability, data protection and operational requirements.

We integrate data, AI infrastructure, security, governance, workflow engineering and managed operations around specific healthcare use cases. That connects data, models and infrastructure with the operational controls required to move AI into governed production and support it as part of clinical, financial and operational workflows.

By planning recovery for clinical applications, testing restoration timelines for Epic, validating data recovery points and producing evidence that recovery can be achieved under real conditions. Rackspace helps healthcare organizations connect infrastructure resilience with clinical continuity requirements.

Yes. Rackspace private healthcare AI environments can keep sensitive data within a governed private or hybrid boundary, with access, identity and data-handling controls applied to the workflows that use it.