Global Infrastructure
Global infrastructure for demanding enterprise workloads
Rackspace data centers operate in the world’s most influential technical and financial markets, interconnected by a private network and staffed 24x7x365 by data center specialists. They support private cloud, sovereign workloads and enterprise AI for customers in more than 120 countries.
Infrastructure decisions shape workload performance and control
AI workloads can require dense power, advanced cooling and infrastructure designed for accelerated compute. Regulated workloads bring data residency and jurisdictional requirements. Mission-critical applications demand resilient infrastructure and continuous operations. Where you place each workload shapes the performance, control and capacity available to it.
AI capacity
Power and space for AI in production
Production AI requires dense power, advanced cooling and infrastructure designed for accelerated compute. Rackspace has power capacity in its data centers today, along with 30 MW of AMD AI infrastructure planned for phased deployment to expand capacity for governed AI workloads.
30MW
AMD AI infrastructure planned for phased deployment
CPU + GPU
compute for AI workloads on governed infrastructure
24x7x365
operations by data center specialists
Data residency
Keep data within required boundaries
Place workloads in regions that meet data residency and jurisdictional requirements, with data, backups and recovery kept within the required boundary. For sovereign requirements, Rackspace provides isolated management environments with local operations. When data must remain in your own facility, we bring the platform and operations to you.
Resiliency
Resiliency designed into the infrastructure
Power, cooling and network infrastructure are designed to at least N+1 redundancy, with physical security and all critical systems monitored 24x7x365 by data center specialists.
Physical security
Biometric access controls and 24x7x365 surveillance restrict and monitor facility access.
Power
Uninterruptible power systems protect against outages, sags, surges, spikes and electrical noise.
Cooling
N+2 chiller configurations and redundant water sources maintain data center cooling.
Air handling
Redundant HVAC provides failover, with air handling systems that filter dust and contaminants.
Network
Multiple transit providers provide alternate paths for traffic when network conditions change.
Specialist operations
Data center specialists monitor infrastructure 24x7x365 and respond to operational events.
Connectivity
Connect private cloud, public cloud and your facilities
Our private network connects Rackspace data centers with customer facilities and major public clouds, including AWS, Microsoft Azure and Google Cloud. Private cloud, public cloud and on-premises workloads can operate as one connected estate, with private connectivity available where security and policy requirements call for it.
Footprint
Interconnected data centers across three global regions and your locations
Americas
Ashburn, Chicago, Dallas, Kansas City, New York metro and San Jose
Europe
Amsterdam, Frankfurt and London
Asia-Pacific
Hong Kong, Shanghai, Singapore and Sydney
Your locations
Extend Rackspace-operated private cloud to your data centers, colocation facilities and edge sites
Compliance
Compliance frameworks for regulated workloads
Security and controls
ISO/IEC 27001, SOC 1, SOC 2, SOC 3 and SSAE 18 attestations
Industry standards
PCI DSS, HIPAA and HITRUST CSF support for payment and healthcare workloads
Government
FedRAMP-authorized government cloud in the U.S. and accredited sovereign services in the UK
Quality and environment
ISO 9001 quality management and ISO 14001 environmental management
Commitments
Commitments you can hold us to
Network availability
Service credits apply when qualifying network downtime falls outside scheduled maintenance.
Power and HVAC availability
Service credits apply when qualifying power or HVAC downtime falls outside covered exclusions.
Hardware replacement
Repair or replacement of Rackspace-provided hardware begins within one hour of problem identification.
What runs here
What our global infrastructure supports
Private cloud
Dedicated, multi-tenant and bare metal environments built on VMware Cloud Foundation
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Sovereign
Private cloud for workloads with stringent data residency and control requirements
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Enterprise AI Cloud
Production AI environments designed, built and operated to keep you in control
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FAQ
Frequently asked questions
Where are Rackspace data centers located?
Rackspace operates interconnected data centers across the Americas, Europe and Asia-Pacific. Locations include Ashburn, Chicago, Dallas, Kansas City, New York metro, San Jose, Amsterdam, Frankfurt, London, Hong Kong, Shanghai, Singapore and Sydney. We also operate private cloud in customer data centers, colocation facilities and edge locations.
How are Rackspace data centers designed for resiliency?
Power, cooling and network infrastructure are designed to at least N+1 redundancy. Uninterruptible power systems, N+2 chiller configurations, redundant water sources, redundant HVAC and multiple transit providers support resilient operations, with biometric access controls, 24x7x365 surveillance and continuous monitoring by data center specialists.
What availability commitments back Rackspace data centers?
Rackspace provides contractual commitments for network, power and HVAC availability, backed by service credits under applicable terms. For Rackspace-provided hardware, repair or replacement begins within one hour of problem identification.
Can Rackspace data centers support AI workloads?
Yes. Rackspace has power capacity for accelerated compute in its data centers today, along with 30 MW of AMD AI infrastructure planned for phased deployment to expand capacity for governed AI workloads.
How does Rackspace support data residency and sovereignty?
Workloads can be placed in regions that meet data residency and jurisdictional requirements, with data, backups and recovery kept within the required boundary. For sovereign requirements, Rackspace provides isolated management environments with local operations and can also operate private cloud in customer facilities.
Which compliance standards does Rackspace support?
Rackspace facilities and operations support ISO/IEC 27001, SOC 1, SOC 2, SOC 3, SSAE 18, PCI DSS, HIPAA, HITRUST CSF, ISO 9001 and ISO 14001. Rackspace also provides FedRAMP-authorized government cloud in the U.S. and accredited sovereign services in the UK. Scope varies by facility and service.
Place each workload where it runs best
Tell us what you run, where it needs to live and what requirements it has. A Rackspace infrastructure expert will help identify the location and infrastructure model for each workload.